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The client’s voice: why they consistently choose Kayentis

At Kayentis, client satisfaction isn't just a goal—it's our standard. We pride ourselves on delivering services that embody responsiveness, reliability, professionalism, friendliness, and excellence. The essence of what we provide...

Kayentis operational excellence

Why do customers recommend Kayentis for operational excellence? More than 95% of Kayentis customers recommend Kayentis for its: Customer-centric approach...

How Kayentis Helps You Manage The Growing Complexities Of eCOA Trials

We all know clinical trials are more and more complex, involving an increasing number of systems, multiple populations, and an...

Insights from Kayentis clients: why you should choose Kayentis as your eCOA & DCT provider

Responsiveness, reliability, professionalism, friendliness... discover why 95.6% of Kayentis clients recommend Kayentis in 2023! Challenge your eCOA & DCT provider:...

Big Pharma Case Study

Kayentis has more than eighteen years of success stories with Big Pharma, and has been helping Big Pharma mitigate clinical...

Kayentis & RWS partnering for success

Kayentis (global provider of eCOA and DCT solutions) and RWS (language service provider (LSP) and linguistic validation experts) were selected...

2021 Customer Satisfaction Survey

90.8% of our clients are likely to recommend Kayentis to a colleague or a friend. Ensure the success of your...

eCOA setup: How to ensure a successful launch by navigating complexities

Discover the presentation on eCOA setup held by Estelle Haenel, Medical Director @Kayentis, during Clinical Trials Europe and Outsourcing in...

2020 Customer Satisfaction Survey

88.1% of our customers are likely to recommend Kayentis to a colleague or friend!Thank you to all our customers! We...

eCOA set-up #whitepaper

How to anticipate eCOA complexities and ensure a successful launch? Setting up a study with eCOA should be straight forward:...

eCOA challenges of long term studies #whitepaper

How to anticipate eCOA complexities in multi-year studies & develop best practice to support sites? Using eCOA solutions can bring...

eCOA Training: how can we improve the sites’ and patients’ experience? #whitepaper

Focused on eCOA training, this white paper transcribes the discussion from one in a series of 4 workshops about eCOA...

eCOA training: How to maximize data collection and completeness?

Although tablets and smartphones are widely used nowadays, not everybody is yet familiar with these devices. An adapted training will...

The benefits & practicalities of aligning the objectives of an eCOA vendor with those of the study

Any enduring business relationship between a service provider and a client is built on a thorough understanding of the client’s...

Kayentis releases its 2018 customer satisfaction survey: The results are in!

Customer satisfaction survey 2018: The results are in! Rapid growth and diversification of clients brought new challenges this year, so...

Kayentis releases its 2016 customer satisfaction survey

Kayentis proud to publish the results of its customer satisfaction survey Conducted among more than 60 Kayentis clients, this investigation reveals that 90% of surveyed...
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